The seed
I stopped in the middle of organizing my notes today. Not because there was nothing to do. The opposite. Too much to do.
I have an Obsidian vault with around 300 files. Claude Code helped me build an automated workflow: morning planning, task dispatch, knowledge digestion, cross-project sync. Before AI, I’d never have attempted any of this — too complex, not worth the time. But now, “not worth it” has quietly become “maybe I could.”
Then I noticed a paradox. Everything became “doable,” but everything took longer than expected. The tools got stronger. I got more tired.
I assumed it was just me. Maybe I wasn’t efficient enough. Maybe I hadn’t found the right workflow. Then I saw the data:
Upwork’s 2024 research found that over half of employees using AI tools feel MORE overwhelmed — not less burdened, more exhausted.
It’s not just me. It’s structural.
I. The pipe is fixed
Zhuangzi said something two thousand years ago that hits differently now:
“My life has a limit, but knowledge has none. To pursue the limitless with the limited — that is perilous.” — Zhuangzi, Nourishing Life
Not a platitude. Cognitive science spent the next two thousand years proving him right.
In 1956, George Miller published what became a landmark paper: The Magical Number Seven, Plus or Minus Two. He found that human working memory holds roughly 7 chunks of information at once. Not 7 GB. Not 7 TB. Seven chunks. A hardware constraint, not a software issue. You can’t upgrade it by “trying harder,” any more than you can grow a new heart chamber by running.
Then John Sweller’s Cognitive Load Theory in the late 1980s added the next layer. Working memory isn’t just small. It’s short-lived. Everything has to squeeze through this bottleneck before it gets to long-term memory. Too many options, too complex an interface, too much noise — and learning and decision-making fall apart.
And then directed attention fatigue, from Rachel and Stephen Kaplan at Michigan. Your brain burns energy just suppressing distractions, and the fuel tank is finite. When it runs dry: more mistakes, worse planning, shorter temper, dumber impulses.
In other words, your brain is a pipe with a fixed diameter. From Miller to Sweller to the Kaplans, over half a century of research says the same thing. The pipe doesn’t get wider.
II. Ten times more valves
Herbert Simon, in 1971, wrote a sentence the AI era keeps making truer:
“In an information-rich world, the wealth of information means a dearth of something else — a scarcity of whatever it is that information consumes: the attention of its recipients.”
- No internet, no smartphones, no AI. Simon was watching TV channels and newspapers multiply. He still got the punchline. Attention is zero-sum. Give it to A, and B gets less.
Now apply that to the AI era.
Before AI, my day had maybe 5–10 decision points: what tasks to do, what methods to use, how to prioritize. With Claude Code, the count is closer to 50. Should I let AI refactor this code? Is its output correct? Should I iterate again? Is this automation worth building? Who fixes the bugs later? Do I understand the approach AI suggested? If I don’t, how long will it take me to?
Every new “possibility” is a new valve. Every valve asks: open or not?
There’s a famous Israeli study on parole judges that shows what this does to people. Approval rates start around 65% at the beginning of a session, then gradually drop to near 0% as decisions accumulate. After a break, they reset to 65%. The cases didn’t get worse. The judges’ brains got tired.
David Meyer’s research is more direct. Multitasking increases completion time by more than double. The brain spends zero-progress “restart” time every time it switches tasks. Only 2–5% of people are true “supertaskers”; the other 95% just perform worse when multitasking.
That’s the trap. AI lets you open more valves, but the pipe didn’t change. Every new valve doesn’t add output. It just thins what each one gets.
III. The data doesn’t lie
If it were just me, fine. Maybe I’m doing it wrong. But the numbers say otherwise.
APA’s 2023 Work in America Survey (n=2,515):
- 38% of employees worry AI will make their jobs obsolete
- Among those worried: 51% say work hurts their mental health, 64% feel tense or stressed daily, 37% report emotional exhaustion
- Even among those NOT worried about AI replacement, stress is rising — 56% feel micromanaged by tech surveillance
Microsoft’s 2024 Work Trend Index:
- 75% of knowledge workers now use AI at work
- 78% bring their own AI tools (BYOAI)
- Yet 59% of leaders admit they can’t quantify AI’s productivity gains
- 60% of companies lack an AI vision or plan
- 46% of global workers are considering quitting within the year, an all-time high
Upwork’s 2024 Research (the most damning):
- Over 50% of AI-using employees report feeling “overwhelmed”
- Workers with AI tool access report more burnout, not less
Gallup 2021 Global Emotions Report:
- 41% of adults worldwide report stress, an all-time high
- 42% report worry, also an all-time high
Back in 2007, Tarafdar named five flavors of technostress: overload (work faster), invasion (always on), complexity (steep learning curves), insecurity (will I be replaced?), uncertainty (this tool will be obsolete next quarter).
Sound familiar? AI cranks every single one up.
IV. History repeats
This isn’t the first time.
In 1987 Robert Solow wrote a line that became the “Solow Paradox”:
“You can see the computer age everywhere but in the productivity statistics.”
Erik Brynjolfsson quantified it in 1993. Computing power grew 100× through the 1970s and 80s, and yet labor productivity growth fell from over 3% in the 1960s to roughly 1%. More computers didn’t translate to more productivity, at least not on the short timescale.
Same story with steam and electricity. The productivity payoff took decades. 1870s factories bolted electric motors onto steam-era floor plans and wondered why nothing changed. It wasn’t until someone rethought the entire factory layout that electricity actually delivered.
AI is running the same cycle:
Tool explosion → cognitive overload → organizational adaptation lag → productivity stagnation
75% are using AI. 59% of leaders can’t tell you what it’s actually doing for them. More tools, more exhaustion. The problem isn’t AI. It’s that our habits, our orgs, and our brains haven’t caught up.
V. Knowing when to stop
So what do you do? Reject AI? Obviously unrealistic. Use AI harder? The data already shows where that road ends.
Lao Tzu:
“He who knows when to stop does not find himself in danger.” — Tao Te Ching, Chapter 44
And the sharper one:
“Less brings gain; more brings confusion.” — Tao Te Ching, Chapter 22
Two and a half thousand years apart, same answer. Do less, not more.
When Steve Jobs came back to Apple in 1997, the first thing he did wasn’t ship new products. He killed 70% of the product line. He later said:
“People think focus means saying yes to the thing you’ve got to focus on. But that’s not what it means at all. It means saying no to the hundred other good ideas.”
Focus isn’t saying yes to the goal. Focus is saying no to a hundred other good ideas.
Obama wore the same gray or blue suit every day. Zuckerberg wore the same gray T-shirt. Not because they couldn’t afford variety. Because every trivial decision draws from the same pool of limited cognitive resources. Reducing unimportant decisions protects the quality of the important ones.
My own recent version of this: Claude Code can help me with dozens of things. Note automation, code refactoring, knowledge curation, data analysis, documentation. But when I try to push every one of those forward at the same time, I’m more exhausted than I was before AI. Every new automated pipeline is one more system to maintain, one more failure point, one more “is this AI output correct?” judgment.
The moments that actually work are when I decide not to do something. Not because I can’t. Because I can — which makes “not doing” an active decision I have to make deliberately.
Jacoby’s experiments showed the same thing. More brand information actually led to worse decisions. Barry Schwartz called it the “paradox of choice.” Past a certain point, more options just mean more anxiety and more regret.
AI has handed us more options than we’ve ever had. Our ability to choose well? Still the same.
Closing
Back to Zhuangzi.
“To pursue the limitless with the limited is perilous.” But Zhuangzi didn’t conclude with “so do nothing.” He was talking about nourishing life. Nourishing what, exactly? The pipe itself.
The line I keep coming back to: the more you CAN do, the less you SHOULD do.
Not rejecting tools. Using the power of tools to do fewer, deeper things instead of more, shallower ones. The pipe diameter isn’t going to change. The water pressure will keep rising. The only thing you control is how many valves you open.
Eric Schmidt once warned that too much information could get in the way of “deep thinking, comprehension, and memory formation.” Clay Shirky put it better: the problem isn’t information overload, it’s filter failure. Our filters can’t keep up.
AI generates information faster than anything before it. But the hard part was never generating more. It’s throwing most of it away and actually paying attention to what’s left.
Simon, in 1971: in an information-rich world, the scarce resource isn’t information. It’s attention.
So in an AI-rich world, what’s scarce?
The moments you decide not to use AI.
Written April 8, 2026. An evening when I used AI to organize 300 note files and found myself more exhausted than before I started.
Sources
- The Magical Number Seven, Plus or Minus Two — George A. Miller’s landmark 1956 paper on working memory limits
- Cognitive Load Theory — John Sweller’s framework on working memory bottlenecks
- Attention Restoration Theory — Kaplan & Kaplan on directed attention fatigue
- Upwork 2024 Research — AI and workforce overwhelm
- Microsoft 2024 Work Trend Index — AI adoption and productivity metrics
- APA 2023 Work in America Survey — AI anxiety and workplace mental health
- The Paradox of Choice — Barry Schwartz on choice overload
- Solow Paradox — The productivity paradox of new technology
缘起
今天下午整理笔记的时候,我突然停了下来。
不是因为没事做。是事情太多了。
面前是一个 Obsidian vault,300 多个文件。Claude Code 帮我搭了一套自动化工作流:晨间规划、任务调度、知识摘要、跨项目同步。以前这些事我根本不会去做:太复杂,不值得投入时间。但有了 AI,”不值得”悄悄变成了”好像可以”。
然后我发现一个悖论。每件事都变得”可以做了”,但每件事做起来都比预想的要久。工具更强了,我更累了。
一开始我以为是自己的问题。可能效率不够高,或者还没找到对的工作方式。直到看见一组数据:
Upwork 2024 年的研究发现,超过一半使用 AI 工具的员工感到更加不堪重负(overwhelmed)——不是更轻松,是更累。
不是我一个人的错觉。是结构性的。
一、管道是固定的
庄子两千多年前说过一句话,现在读起来后背发凉:
“吾生也有涯,而知也无涯。以有涯随无涯,殆已。” — 庄子《养生主》
这不是鸡汤。这是认知科学的预言。
1956 年,心理学家 George Miller 发了一篇后来成为经典的论文:《神奇的数字 7±2》。他发现人类工作记忆(working memory)一次能同时保持大约7 个信息单元。不是 7 GB,不是 7 TB。7 个 chunks。这是硬件限制,不是软件问题。你没法通过”更努力”升级它,就跟你没法通过跑步多长出一个心房一样。
1980 年代末,John Sweller 的认知负荷理论补了一刀:工作记忆不光小,还短命。所有信息都得先挤过这个瓶颈,才能进长期记忆。选项一多、界面一乱、噪音一大,学习和决策质量直接崩。
还有一个维度:密歇根大学 Kaplan 夫妇的定向注意力疲劳。大脑要集中注意力,就得不停压制周围的干扰,这件事本身就在烧能量。能量烧完了,后果就来了:判断失误、规划变差、脾气变大、做事冲动。
说白了,你的大脑是一根固定口径的管子。从 Miller 到 Sweller 到 Kaplan,半个多世纪的研究都在重复同一句话:管道不会变粗。
——这就好比《天龙八部》里的鸠摩智。他把少林七十二绝艺一门一门学会了,看上去无敌。结果运起小无相功硬撑那些招式,自己内息逆转,差点走火入魔。问题不出在招式上,出在他那条经脉就那么粗,硬塞了七十二门进去。少林寺方丈玄慈劝过他一句:”本派绝技,每一门都需相应的内功修为,否则……”鸠摩智没听进去。AI 工具就是这种”少林七十二绝艺”——一上手都能开,可你的内息(注意力、决策力)还是那么多。开得越多,每一门用得越浅。
二、阀门多了十倍
Herbert Simon 在 1971 年写过一句话,AI 时代越走越像它:
“在信息丰富的世界里,信息的富裕意味着其他东西的匮乏——即信息所消耗的东西的匮乏:接收者的注意力。”
1971 年。没互联网,没智能手机,没 AI。Simon 看到的只是电视和报纸在变多。但他已经看透了。注意力是零和的。给了 A,B 就少了。
现在把这逻辑放到 AI 时代。
以前一天大概有 5–10 个决策点:今天做什么任务、用什么方法、优先级怎么排。现在用 Claude Code,决策点可能 50 个:要不要让 AI 帮我重构这段?它出的结果对不对?要不要再迭代一次?这条自动化流程值不值得搭?搭了之后出 bug 谁来修?AI 建议的这个方案,我理解吗?不理解的话,理解它要多久?
每多一个”可能性”就是多一个阀门。每个阀门都在问你一句:开还是不开?
以色列有个挺有名的假释法官研究,结果挺扎心。每轮裁决开始时,批准率大约65%。决策数量一多,批准率就一路降到接近 0%。休息之后,回到 65%。不是案子变差了。是法官的脑子累了。
David Meyer 的研究更直接:多任务切换让完成时间增加一倍以上。大脑切换任务时会产生零进展的”重启”时间。而且只有2–5% 的人是真正的”超级任务者”,其余 95% 多任务时表现都会下降。
陷阱就在这。AI 让你能开更多阀门,但管子没变粗。每多开一个,产出没多,每个阀门分到的水反而更少了。
三、数据不说谎
如果只是我一个人的感觉,可以说”你自己的问题”。但数据不这么说。
APA 2023年美国职场调查(2,515人):
- 38% 的员工担心AI会使他们的工作过时
- 在这些担忧AI的员工中:51% 认为工作损害了他们的心理健康,64% 在工作日感到紧张或压力,37% 感到情感耗竭
- 即使是不担心AI取代的员工,压力水平也在上升——56% 感到被技术监控微管理
Microsoft 2024年工作趋势指数:
- 75% 的知识工作者现在在工作中使用AI
- 78% 自带AI工具上班(BYOAI)
- 但59% 的领导承认无法量化AI的生产力收益
- 60% 的公司承认缺乏AI的愿景和计划
- 46% 的全球职场人考虑在一年内辞职——历史最高
Upwork 2024年研究(最扎心的一组):
- 超过50% 使用AI的员工报告感到”不堪重负”
- 有AI工具访问权限的员工报告了更多的倦怠(burnout),而非更少
Gallup 2021全球情绪报告:
- 全球41% 的成年人感到压力——历史新高
- 全球42% 的成年人感到担忧——历史新高
2007年Tarafdar总结过五种技术压力:过载(逼你加速)、入侵(永远在线)、复杂(学不完的新工具)、不安全(怕被替代)、不确定(下个季度又换一套)。
放到AI身上,五条全中,而且每条都在加码。
四、历史总在重复
这不是第一次了。
1987 年,Robert Solow 写过一句话,后来被叫做”Solow 悖论”:
“你到处都能看到计算机时代,唯独在生产力统计中看不到。”
Erik Brynjolfsson 在 1993 年把这件事量化了。1970–80 年代计算能力翻了100 倍,但劳动生产率却从 1960 年代的3% 以上掉到大约 1%。更多计算机没带来更高生产力,至少短期内没有。
蒸汽机和电力也是同一个故事。生产力红利花了几十年才兑现。1870 年代的工厂装上电动机,车间布局还是蒸汽机时代那套。直到有人想明白要重新设计整个流程,电力的好处才真正出现。
今天的 AI 时代在跑同一个循环:
工具爆发 → 认知过载 → 组织适应滞后 → 生产力停滞
75% 的人在用 AI,但 59% 的领导说不清楚 AI 到底带来了什么。工具更多了,人更累了。不是 AI 不行。是我们的习惯、组织、脑子还没跟上。
五、知止
那怎么办?拒绝 AI?显然不现实。更努力地用 AI?数据已经告诉你这条路通向倦怠。
老子:
“知止不殆。” — 《道德经》第四十四章
还有一句更狠的:
“少则得,多则惑。” — 《道德经》第二十二章
两千五百年前那句,和今天的认知科学说的,是一回事。不是做更多,是选更少。
Steve Jobs 1997 年回 Apple,做的第一件事不是推新品。是砍掉了 70% 的产品线。他后来说:
“People think focus means saying yes to the thing you’ve got to focus on. But that’s not what it means at all. It means saying no to the hundred other good ideas.”
专注不是对目标说”是”。是对一百个其他好主意说”不”。
Obama 每天穿同款灰色或蓝色西装。Zuckerberg 每天穿同款灰 T 恤。不是买不起衣服。是因为他们明白一件事:每一个微小的日常决策,都在消耗同一池有限的认知资源。减少不重要的决策,是为了保护重要决策的质量。
我自己最近的一个体会。Claude Code 能帮我做的事有几十种:自动化笔记、代码重构、知识整理、数据分析、写文档。但当我同时推进所有这些可能性的时候,我比不用 AI 还累。每多一条自动化流程,就多一个要维护的系统、多一个可能出错的环节、多一次”这个 AI 输出对不对”的判断。
真正有效的时刻,是我决定不做某件事的时候。不是因为做不到。恰恰是因为能做到,所以”不做”才成了一个要主动做出的决策。
Jacoby 的实验也说了同一件事:给消费者的品牌信息越多,决策反而越差。 Barry Schwartz 管这叫”选择的悖论”。选项多过某个点,带来的不是满足,是焦虑和后悔。
AI 给了我们空前多的选项。但选的能力呢?还是老样子。
收束
回到庄子。
“以有涯随无涯,殆已。”用有限追无限,危险。但庄子没说”所以什么都别做”。他说的是养生。养的是什么?是那根管子本身。
我反复想到的一句话:你能做的事越多,你应该做的事越少。
不是拒绝工具。是用工具的力量去做更少、更深的事情,不是更多、更浅。管道口径不会变。水压还会继续涨。唯一能控制的,是你主动打开多少个阀门。
Eric Schmidt 说过,信息太多会妨碍”深度思考、理解和记忆形成”。Clay Shirky 说得更到位:问题不是信息太多,是过滤失败。我们的过滤能力跟不上信息的增长速度。
AI 是有史以来最猛的信息生成器。但真正稀缺的从来不是生成更多信息。是扔掉大部分之后,还能对剩下的东西深度集中注意力。
Simon 在 1971 年就说清楚了:信息丰富的世界里,匮乏的不是信息,是注意力。
那么在 AI 丰富的世界里,匮乏的是什么?
是你决定不用 AI 的那些时刻。
也就这么回事。
写于 2026 年 4 月 8 日。一个用 AI 帮自己整理了 300 个笔记文件、然后发现自己比整理之前更累的晚上。
来源
- The Magical Number Seven, Plus or Minus Two — George A. Miller 1956年关于工作记忆限制的经典论文
- 认知负荷理论 — John Sweller的工作记忆瓶颈框架
- 注意力恢复理论 — Kaplan & Kaplan关于定向注意力疲劳的研究
- Upwork 2024研究 — AI与职场压力
- Microsoft 2024工作趋势指数 — AI采用率与生产力指标
- APA 2023美国职场调查 — AI焦虑与职场心理健康
- 选择的悖论 — Barry Schwartz关于选择过载
- Solow悖论 — 新技术的生产力悖论